What is Driver Summary?
Drives are broad themes defined within the inFeedo Employee Experience(EX) framework, with an aim to present a holistic picture of the satisfaction and happiness of employees at the organization, and those who contribute to it the most. The framework is created based on both primary and secondary research including inputs from subject matter experts, CHROs, HRBPs, and ethnomethodological research.
Our EX Framework identifies 7 key drivers (and 57 driver elements) that provide a comprehensive measure of experience at every touchpoint & stage in an employee’s tenure. The 7 key Drivers are:
My Organization Culture
My Work
My Team
My Manager
Senior Leadership
My Organization
My Career & Learning
Why Does Driver Summary Matter?
The Driver Summary metric gives you a snapshot of the engagement levels of the drivers in the organization, helping you identify Drivers that are working well and those that need improvement. This, in turn, helps you can align your efforts on areas that require your attention.
What information is available in the Driver Summary slide?
1. Title of the Report
The title of the report gives you essential information such as the data source the report is generated from, the metric which is present on the slide, the type of data, and the time period in which the data is captured.
In the example mentioned above, Pulse is the data source, Driver Summary is the metric presented on this slide, Chats Sent between is the criteria, and 01 May 2022 to 01 May 2023 is the time period.
The content is subject to change based on the configurations selected at the time of report generation.
💡 Note:
There can be multiple permutations and combinations for the title of the slide from the three data sources (Tenure, Pulse, and Pre-Exit) and from the various metrics on the Dashboard.
Multiple slides can also have the same title but with varying data depending on how the individual slides are configured at the time of report generation
2. Driver Score Distribution
The Driver Score Distribution section provides information on the drivers chosen for comparison as well as the sorting.
In the example mentioned above, 7 drivers are chosen and the sorting chosen is Driver Score (high to low).
3. Driver with the highest Driver Score
The driver which has the highest Driver Score for the given criteria is called out along with the total number of answers for that particular driver.
In the example above, Driver 1 is the driver that has the highest Driver Score of 62. And the driver score is calculated based on the 2023 answers from the chats sent within the given reporting period.
4. Driver with the lowest Driver Score
The driver which has the lowest Driver Score for the given criteria is called out along with the total number of answers for that particular driver.
In the example above, Driver 7 is the driver that has the lowest Driver Score of 56. And the driver score is calculated based on the 575 answers from the chats sent within the given reporting period.
5. Columns in the slide
Drivers
In this column, all the Drivers defined in the system will be listed here.
Respondents
Respondents here refer to the people who are tagged to the driver and have answered one or more questions pertaining to this driver in the Amber reach-outs during the reporting period.
Answers
Answers here refer to the number of answers pertaining to the specific driver provided by the respondents in the Amber reach-outs during the reporting period.
Score
Score refers to the Driver Score for the specific Driver.
The driver score is calculated as follows:
Delta
The Delta column here refers to the Past Period Comparison, which allows you to compare the Driver Score of the current period to that of the previous period to understand the difference in Driver Score.
Driver score calculation for the past period also follows the same calculation formula stated above.
📌 Past Period Comparison only applies to Tenure, Pre-exit, and Post exit
Delta = Driver score of the current period - Driver score of the past period.
A positive number is indicated with a green triangle, while a negative number is indicated using a red triangle.
Two types of past-period comparisons can be configured:
Comparison with the immediately preceding period: This considers the same timespan before the current reporting period. If the current period is for 1 quarter, 1 month, or 43 days, the past period will also consider the same time frame ending just before the current period starts. In the current example, the past period is 1 year before the report was created and the dates arrived at are 30th Apr 2021 to 30th Apr 2022.
Comparison with the same date and month, but in the previous year: Similar to the above option, we consider the same span of time, but one year ago (irrespective of how long the period is). So, in the current example, if the reporting period is 01st May 2022 to 31st May 2023, the past period would be 01st May 2021 to 31 May 2022.
⚠️ This option is available only when the reporting period is 1 year or less.
Driver Distribution
Driver Sentiment Distribution helps understand the breakdown or distribution of answers based on Driver sentiments such as positive, neutral, and negative (as a percentage of total answers received for the driver)
Positive Sentiment (as %) = Number of positive responses (4,5) to a driver-based question / Total number of answers to the driver-based question
Neutral Sentiment (as %) = Number of Neutral responses (3) to a driver-based question / Total number of answers to the driver-based question
Negative Sentiment (as %) = Number of Negative responses (1,2) to a driver-based question / Total number of answers to the driver-based question