Who is a Silent Person?
Silent People are people who have not responded to at least 2 consecutive surveys (as of today), after all reminders have been sent.
Silent people can be identified based on the following sources (and available to select under Survey Type → Tenure in Report studio)
Tenure OR
All surveys available to your organization (e.g. Tenure, Pulse and MTM)
Exit and Anonymous Pulse are excluded from this analysis:
People who have participated in Exit surveys but have not responded to other surveys are still considered silent.
People cannot be uniquely identified from Anonymous Pulse surveys to categorize them as Silent.
⚠️ The Silent status reflects as on the current day only. If someone was previously silent but has since responded to a survey, they will no longer be marked as silent. Historical data and analytics for these changes are not available.
Why is it important to analyze Silent People?
If a person is silent, it makes it harder to understand their feedback or they may need extra support to share it. They are likely at a greater risk of disengagement and attrition.
What is Silent People Across Demographics?
Distribution of Silent People categorized by demographic groups like Department, Manager and more.
Why Does Silent People Across Demographics Matter?
Analyzing silent individuals across demographics helps HR identify and address unique challenges faced by diverse groups. This understanding leads to targeted solutions that enhance overall employee satisfaction and retention.
Silent People Across Demographics Report
This report can be analyzed in the following ways:
With ‘Duration of Silence’
This chart displays the duration of silence across different demographics.
For instance, someone silent for 1 year and 5 months falls into the 13-24 months range (or a range defined by your organization).
Use this chart to identify which demographics have been silent for extended periods versus those who have recently gone silent.
To customize the silence duration ranges, please contact your Customer Success Manager at help@infeedo.com.
Without ‘Duration of Silence’
The chart displays a distribution of percentage of Silent people per demographic.
